Our subscription program is the best way for you to get the products you want delivered to you on a regular schedule. Think “set it and forget it!” This program offers the best tier of perks with free shipping and 15% off every subscription order. You have complete control over your subscription when it comes to adding, or removing products. You can also delay or cancel your subscription before your next ship date. We send an email and SMS reminder at least 7 days before each order is shipped, so make sure you’re signed up for notifications.

When you create a Briogeo.com subscription, an account will automatically be created with the email you used at checkout. You can update your subscription details by logging into your Briogeo account, and selecting 'your subscriptions.' Simply select the subscription you would like to edit, and scroll through the page to choose 'modify' or 'cancel subscription.' Not ready to cancel? You can delay your order before your next shipment date.

Log into your Briogeo account, and scroll to the subscription tab. You'll see the option to edit your address, but please note that changes must be made prior to your next auto-renewal ship window.

Yes! When you have rewards ready to redeem, you can use them towards one product within your subscription by reaching out to support@briogeohair.com before your next order ships.

Select promotions can be applied to subscriptions such as our sign up for Email, and SMS, offers. Some sitewide promotions will have subscription exclusions included in the terms and conditions. This is because your auto-renewal already has the best Briogeo.com offer of 15% off + free shipping on every order.

Buy with Prime allows millions of US-based Prime members to shop directly from participating online stores with the trusted experience you expect from Amazon—including fast, free delivery, an easy checkout experience, and returns on eligible orders. When you shop on [insert store name], you’ll see the Prime logo and delivery promise on eligible products, which signals the item is available for free delivery, as fast as next day, with free returns. By clicking the Buy with Prime button, you can check out by signing into your Amazon account, which prepopulates your payment and shipping details on the checkout page. You will receive an order confirmation email after placing your order and then a shipping confirmation email with a link for tracking when the order is shipped. If you aren’t a Prime member, you can sign up and start your 30-day Prime free trial today.

Contact support@briogeohair.com for help with your subscription. You will receive a response within 24 - 48 hours.

When you decide to purchase a product using Buy with Prime on Briogeo.com, you will be prompted to sign into your Amazon account. You can then complete your order using your preferred payment method stored in your Amazon account.

Yes! Buy with Prime purchases offer the fast, free delivery and free returns on eligible products and a seamless checkout experience shoppers trust.

You can check your order status by clicking on the link in your shipment confirmation email, which will bring you to your order details page on Briogeo.com For Buy with Prime purchases, you can’t see or track orders on your Amazon.com orders page or in the Amazon mobile app.

Some Buy with Prime orders are eligible for return. To start a return, view your order status from the link in the email you received after you placed your order. You'll be able to begin the return process and print a USPS return label. For eligible orders, you will receive a full refund as long as the returned items are in resellable condition and returned within the return window. If you have questions about return eligibility or the return process, contact us at support@briogeohair.com. Buy with Prime orders are covered by the Amazon Pay A-to-z Guarantee.

If you either have a question or experience an issue with your Buy with Prime order, contact us at support@briogeohair.com. You'll receive an order confirmation email with a link to see your order status.

Briogeo was born and raised in New York City and our headquarters still exist here today. All Briogeo products are formulated and manufactured in the U.S.A.

We make it part of our mission to not only formulate products that are non-toxic and naturally-based, but that also produce the high performance results you want and deserve. To us, it's not just about formulating our products with safe ingredients, but also making products that truly work. All Briogeo products contain a NOVA Complex of Natural Oils, Vitamins, and Antioxidants that create the foundation for healthier, beautiful hair with every use. Our 6-FREE ingredient criteria takes the guesswork out of having to read ingredient labels, as our products are never formulated with sulfates, parabens, phthalates, silicones, synthetic dyes, or DEA.

Pronounciation: Bree-oh-jhee-oh.

You can click on the "Password Reminder" link, and a password reminder e-mail will be generated.

For your convenience, we currently accept all major Credit Cards, Shop Pay, Paypal, and Apple Pay. We also offer AfterPay, which allows you to split the cost of your order into four interest-free payments; pay the first installment when you order and get your items immediately, then pay the rest over time in two-week increments.

You’ll receive a confirmation email from us shortly after placing an order on our website. If you don't see the email in your inbox, check your spam folder first; otherwise, please reach out to us at support [at] briogeohair.com and we'll be happy to help!

While we aren’t able to revise or cancel an order once it’s been placed, if for any reason you wish to exchange or return eligible items for a full refund or store credit, we’re happy to help you do so by mail within 30 days of the original ship date.

Depending on which mail carrier is handling your package, some tracking numbers will show a package as “delivered” when it first arrives at the local facility, rather than at your doorstep. If your order doesn’t arrive to you after 3 business days of your tracking status showing “delivered,” please reach out to us at support [at] briogeohair.com.

You can purchase all your favorite healthy hair essentials from Briogeo directly from us at Briogeo.com, as well as online and in-store at Sephora, Ulta, Nordstrom, MECCA, and Cult Beauty.

Get excited—every Briogeo.com order comes with free sample packettes of a few of our best-selling healthy hair products, allowing you to try and discover new healthy hair favorites! Please note that samples and promotional offers, such as GWPs, are available while supplies last. In the rare instance samples arrive damaged or are missing, we are unable to reship them at this time.

We are currently shipping to the following countries: USA, Canada, Austria, Belgium, Denmark, Finland, Germany, Great Britain, Ireland, Luxembourg, Netherlands, and Sweden.

Due to global COVID-19 shipping restrictions, we’ve unfortunately had to pause international shipping to some countries, including those in Asia, South America, and Australia.

You can find Briogeo products sold at these authorized retailers around the globe:

Australia:
MECCA
https://www.mecca.com.au/briogeo/

Singapore: https://www.sephora.sg/brands/briogeo

Hong Kong: https://www.sephora.hk/brands/briogeo

South Korea: https://www.sephora.kr/brands/briogeo

Thailand: https://www.sephora.co.th/brands/briogeo

Malaysia: https://www.sephora.my/brands/briogeo

Philippines: https://www.sephora.ph/brands/briogeo

Bahrain: https://www.sephora.ae/

United Arab Emirates: https://www.sephora.ae/

Kuwait: Sephora Middle East

Qatar: N/A

Oman: https://www.sephora.ae/

Saudi Arabia: https://www.sephora.sa/

Israel:
Cult Beauty + Net-A-Porter International
https://www.cultbeauty.co.uk/

https://www.net-a-porter.com/

Japan: Cult Beauty + Net-A-Porter International
https://www.cultbeauty.co.uk/

https://www.net-a-porter.com/

Mexico: Sephora Mexico

South Africa: Net-A-Porter International

We love treating our loyal community to special promotions throughout the year, including unique discount codes, occasional sales, lower prices on jumbo size products, and free sample packettes of our fan-favorite healthy hair essentials. To ensure you’re always in the know about any upcoming promotions, sign up for our email newsletter and text SMS list, and be sure to follow us on social media at @Briogeo!

At this time, we are only able to accept one promotion and/or discount code per order.

Six-free is our ingredient methodology that describes our commitment to avoiding the following 6 controversial, and potentially harmful, ingredients in all of our products: sulfates, parabens, phthalates, silicones, DEA, and synthetic dyes.

We use Ecocert preservatives, such as dehydroacetic acid and benzyl alcohol, to maintain the performance, quality, and freshness of our formulas. We refrain from using paraben preservatives in any of our products. Parabens have been linked to health concerns such as reproductive and developmental toxicity. Given Briogeo refrains from using potentially harmful preservatives or chemical stabilizers, the color or scent of our products may change over time and this is completely normal due to the nature of the essential oils and natural extracts we use in our formulas.

Sulfates: Harsh, synthetic surfactants used to dissolve dirt and oil

–Concerns: Can cause scalp irritation, follicle inflammation, and cause hair to become dry and dull

Silicones: Lightweight, synthetic, petroleum-derived polymers that coat the hair cuticle to lock out frizz and enhance shine

–Concerns: Excessive build up and "clogging" of the hair cuticle that prevents hair from absorbing nutrient-rich ingredients

Phthalates: Chemicals used to stabilize synthetic fragrances

–Concerns: Potential reproductive and developmental toxicity

Parabens: Synthetic preservatives meant to inhibit bacteria growth and extend the shelf life of products

–Concerns: Scientific studies that may indicate a link between paraben ingestion and certain types of cancers

Artificial Dyes: Synthetic agents used to cosmetically tint products

–Concerns: Can cause scalp irritation and can be problematic for those with allergies or sensitive skin and eyes.

DEA: A foaming and product thickening agent

–Concerns: Linked to allergies, skin toxicity, hormone disruption, and inhibited fetal brain development

Several of our product contain organic ingredients, however, none of our products are certified organic.

Briogeo uses many ingredients that are certified organic, natural, or naturally derived, and we use some (safe!) synthetic ingredients, too. We aim to use the highest amount of naturally-derived ingredients in every product, as possible, without sacrificing product performance. However, there are some non-natural ingredients we use in our products to ensure shelf life, product efficacy, and product stability. The small % of non-natural ingredients we use are deemed safe and non-toxic by the Environmental Working Group (EWG) and are only used to ensure the utmost product quality and performance.

Some of our products do contain nut oils such as argan, shea, coconut and almond oils. Some products do not contain any nut oils, however, we cannot guarantee that our products were made in a nut-free facility. As always, we encourage customers who have extreme allergies to consult a doctor or conduct a patch test before using any product.

Brassica Alcohol (Brassica Oil Derived) and Cetyl Alcohol (Vegetable Derived) are fatty alcohols found in plant cells that do not behave like other alcohols, such as ethanol or propanol. These alcohols are not drying; they condition & soften the hair and increases manageability. Alcohol Denat. (grain derived) is a natural alcohol that is used in our Blossom & Bloom Ginseng + Biotin Volumizing Spray to absorb excess oil in the hair to give the roots lift and volume. Benzyl Alcohol is an ECOCERT preservative used to maintain the shelf life and integrity of our products.

We never, ever test our products on animals. We love our furry friends!

Our products have a shelf life of 3 years (36 months) unopened.

It seems counter-intuitive, but some proteins load up the hair cuticle and can lead to brittle, dry-feeling hair. But protein itself does not dry out hair; rather, when it seals the cuticle, it can intensify the dry feeling of already dry or damaged hair. Therefore, it's important to combine proteins with moisturizing ingredients, which Briogeo does in all of its formulas. We use balanced levels of proteins plus moisturizers to gently refresh and coat the hair cuticle, adding back shine and strength to stressed hair.

Not necessarily. The most important measures for color-treated hair are preventing fading and dryness. Both of these objectives can be met by using sulfate-free products, and products containing proteins in conjunction with catalyst moisturizers. Good news - all Briogeo products fit the bill!

Absolutely! Different hair types have different needs and each of our collections can be mixed and matched. For example, someone with fine, curly hair may want to use our Blossom & Bloom Ginseng + Biotin Volumizing Shampoo and Conditioner and finish with our Curl Charisma Rice Amino + Avocado Leave-In Creme. If you're unsure which products are right for you, take our quiz here.

Our product assortment focuses on repair, moisture, volume, and curl care. We offer a diverse selection of products that are intended to respond to the needs of those with thin/fine, wavy, curly, damaged, dry, chemically and/ color treated hair.

Yes. However, those with very fine hair should avoid applying the mask at the roots and instead focus on the mid-length to ends of the hair and ensure the product is rinsed from the hair very thoroughly.

Feedback from our customers suggests that our Curl Charisma collection resonates best with 2A to 3C curls. For Type 4 Coily Hair, we recommend our moisture intense Rosarco and Don't Despair, Repair! collections and our Be Gentle Be Kind Avocado + Quinoa Co-Wash.

We charge a $6.95 flat rate ground shipping charge on all orders. This may vary somewhat for certain international orders.

From time to time, we offer special shipping promotions. Be sure to sign up for our newsletter to stay up to date with our latest promotions.

Currently, we partner with USPS, UPS, FedEx, DHL, Landmark, and SF Express to ship our products.

Absolutely! Your order will be shipped via USPS. When entering your address on the order form, please click the box to indicate that your address is a PO Box, APO or AFO.

For US domestic orders, you can expect to receive your order within 2-7 business days after the order has been processed.

In most cases, no, we do not request a signature.

At this time, we are required to charge sales tax in many states throughout the US. If sales taxes are mandated to be collected in your state, they will be calculated at checkout.

If your package was damaged during shipment, save the box and products and reach out to us at support@briogeohair.com. Please also provide photos of the issue and as many details as possible so that we can look into this for you as soon as possible. Briogeo is not responsible for orders that are damaged during transit.

Please allow for up to 72 hours for the package to be delivered. Some carriers will show “delivered” when the parcel arrives at the local facility, but have not completed delivery to your door.


If you do not receive your order after 72 hours, please reach out to us at support@briogeohair.com


Briogeo is not responsible for lost or stolen orders.

We are currently shipping to the following countries: Canada, Austria, Belgium, Denmark, Finland, Germany, Great Britain, Ireland, Luxembourg, Netherlands, and Sweden.

Please note that due to global restrictions, we’ve unfortunately had to pause international shipping to some countries, including those in Asia, South America, and Australia. We apologize for this inconvenience and look forward to re-servicing these areas as soon as we’re able!

Subject to change due to our shipping carrier.